Not resolved
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

We signed a contract, had the sign delivered and were waiting on approval from the city when I was informed that a submittal to the city was never sent from Signtronix! The salesman told this sob story about not getting the paperwork done due to his grandson dying.

When I later called him he couldn’t remember his story and kept talking about his sons funeral. I have since followed up about this individual after not getting my money back and they thought he was in jail for fraud. I received confirmation online! He’s is jail for fraud!!!

Fighting them was awful and they still owe me $3,685. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!

Product or Service Mentioned: Signtronix Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $4000.

Preferred solution: Full refund.

I didn't like: Price, Product was not as described, Customer service, Product not as promised, Told there was no refund policy and rude people answering phones.

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