We signed a contract, had the sign delivered and were waiting on approval from the city when I was informed that a submittal to the city was never sent from Signtronix! The salesman told this sob story about not getting the paperwork done due to his grandson dying.
When I later called him he couldn’t remember his story and kept talking about his sons funeral. I have since followed up about this individual after not getting my money back and they thought he was in jail for fraud. I received confirmation online! He’s is jail for fraud!!!
Fighting them was awful and they still owe me $3,685. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!
Product or Service Mentioned: Signtronix Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $4000.
Preferred solution: Full refund.
I didn't like: Price, Product was not as described, Customer service, Product not as promised, Told there was no refund policy and rude people answering phones.