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Signtronix - Horrible rip off

BEWARE OF THIS COMPANY offering free LED SIGNS saying you just have to pay the taxes they came into our business saying they wanted to put their signs in so people would see them and all we had to pay was the taxes we gave them 700$ and now we’re going on 6 months with no signs and cannot get a refund. BEWARE!!!
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1134068
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I work directly with Signtronix and I can promise you some of these complaints are bogus. A lot of the low star ratings comments are just short sentences with no real information about the situation. I have been a proud member of the Signtronix family since 2007. As a...
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5.0
I liked
  • Opportunity for myself and business owners
#1129050
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Resolved
TLDR: sign designed for us did not fit, we paid anyway, company continues to bill us $5000 so far after terms were over. $8000 in total losses for a sign still in the crate Had a sign made - our rep assured that it would fit, it didn’t. Company policy is “all sales are...
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1.4
I didn't like
  • Told there was no refund policy and rude people answering phones
  • Customer service
  • Product not as promised
#1119050
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Signtronix - Buffalo office was great

A rep came in named Rob Wheaton we spend 2.5 hours with him and he explained everything to us in detail. I told him we need to think about it and he asked if we were home owners we said yes then he asked how long they thought about buying it before we made a decided. About 55 minutes I said. Then I got out my pen and bought it as he spend over 2 hours with us and we were thinking about it the whole time compared to 55 minutes buying our home. Love the new sign. It works.
4.7
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1073361
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They received monies for sign and installion and refused to honor installion with reputable licensed installers. 3rd party involved got 3000.00 down for project and walked off with money in hand sign company says not responsible for the installion but got the monies.
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Anonymous
E K Slaughter

Same happened to my business. This was 2008 . Even written installation included on contract.. End result after I would not pay for remaining balance of sign and numerous reje...

1.3
#1051877
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It has happened since 3months after sign was purchased and installed..Temp sensor went out 1st then LED light panel doesn't display properly (burnt bulbs). Although 1st sensor n panel was repaired. Now we have panels with several bulbs out and again temp sensor is out...
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#1048976
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Extremely pushy sales people! Stay away from this company. They literally spent 9 hours on Thursday at our dealership & then 3 hours on Friday. They refused to give us a price until the second day 2 hours in. Started $25,000 higher & kept coming down after forcing us...
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Anonymous
Anonymous

They Suck... Ripped me off.

1.0
#1040641
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I own a Auto Repair shop in Indiana and boy let me tell you what. I was struggling a little bit and out of the blue was approached by a gentalman telling me my sign is out dated and needs some help of improvment. First off i have been in business over 40 years and felt...
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5.0
I liked
  • Durability
  • Company
  • Product
#1029716
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Dave the salesman in Indianapolis who called on me absolutely would not quote me a price and said he didn't know the price even though he supposedly has been selling these signs for 30 years. He tried to lead me through a very controlling sales process where he...
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1.0
I didn't like
  • Salesman or sales tactics
#973854
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We purchased a LED programmable window sign and it worked for a couple of months and all of a sudden went out and quit working. Called the company for help, the lady said they would ship a replacement sign to replace our broken one. Waited and waited and didn't...
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2.5
I didn't like
  • Warranty fulfillment
  • Lack of return options
#936127
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